Purpose-built AI voice assistant for ISPs and WISPs. Handle technical support, outages, and customer queries 24/7 with deep integrations to your existing systems.
Technical Support Call
+1 (509) 620 9812
Customer: "My internet is slow again!"
QAssist Response:
✓ Checked Sonar - account active
✓ Obtained CPE live status - WiFi noisy channel detected
✓ Initiated WiFi optimization
✓ Connection restored in 45 seconds
Night shift staffing, technical complexity, and 24/7 expectations are crushing small ISPs. There's finally a better way.
After-hours support staff costs are killing margins. Plus benefits, training, and management overhead.
• $2,500-4,000/month per technician
• 30% benefits and overhead
• Inconsistent technical knowledge
Customer equipment troubleshooting requires deep technical knowledge that's expensive to hire and train.
• Router configuration issues
• WiFi optimization problems
• Network connectivity diagnosis
Multiple systems (Sonar, routers, monitoring) don't talk to each other. Agents waste time switching between tools.
• 5+ different systems to check
• Manual authentication processes
• No single source of truth
QAssist natively connects with your existing ISP infrastructure for intelligent, automated support.
Full GraphQL integration with Sonar's comprehensive API. Instant customer lookup, account management, and automated ticket creation.
Native RouterOS API integration for complete CPE management. Diagnose, configure, and troubleshoot customer equipment remotely.
Complete UniFi Controller integration for enterprise-grade network management and customer support automation.
Handle the most common ISP support scenarios with technical expertise that rivals your best technicians.
Secure phone verification via Sonar integration
Automated diagnosis and resolution of common connection issues
Remote configuration changes and optimization guidance
Automated outage detection and ticketing during call
Account status, payment processing, and billing explanations
Create tickets for complex problems and syncs with Sonar
Plus improved customer satisfaction and 24/7 consistency
Join forward-thinking ISPs already saving thousands while providing better customer service with QAssist.